Action Research

This report details a project in which adult education students were trained to provide feedback to help hospitals improve their practices. A step-by-step process is provided enabling other adult education programs to replicate this project.

This resource offers a brief introduction as to why practitioners engage in professional development and then goes on to describe how a teacher’s reflective practice provides data and understanding of one’s practice leading to informed decision making and professional growth.

The study examines strategies and both quantitative and qualitative outcomes in four program components: intake and orientation; instruction; counseling and peer support; and re-engagement.

This guide offers activities, guidelines and resources for those interested in using inquiry groups and research methods in their program improvement efforts.