WIOA Wednesday: Performance Accountability, Parts 1 & 2

This two-part webinar provides stakeholders with a better understanding of the performance accountability provisions in section 116 of the Workforce Innovation and Opportunity Act (WIOA) and the accompanying regulation. Part 1 reviewed WIOA's performance accountability reporting requirements. Part 2 reviewed state and grantee performance reporting. The presentation (PowerPoint) is available as well as transcripts for Part 1 and Part 2 (MS Word). An outline of both webinars are provided below.

PART 1

WIOA Vision

• The workforce system will be characterized by three critical hallmarks of excellence:
  • The needs of business and workers drive workforce solutions;
  • One-Stop Centers (or American Job Centers) provide excellent customer service to jobseekers and employers and focus on continuous improvement; and
  • The workforce system supports strong regional economies and plays an active role in community and workforce development.
• Across the system, continuous improvement is supported through evaluation, accountability, identification of best practices, and data driven decision making.

Themes of WIOA

• Career Pathways
• Employer engagement
• Work-based learning
• Sector strategies
• Partnerships
• Integrated Service Delivery
• Data Systems
• Performance measurement

Performance Accountability Provisions and Reporting Requirements 

• WIOA Performance Regulations were published jointly by the Department of Labor and Department of Education. The three rules are identical.
  • 20 CFR part 677
  • 34 CFR part 361 
  • 34 CFR part 463
  • See Federal Register, Vol. 81, No. 161
• WIOA Information Collection Requests
  • Joint Requirements (OMB No. 1205-0526)
    • Participant Individual Record Layout (PIRL) for jointly used data elements (ETA-9170)
    • Annual Report template for states and local areas (ETA-9169)
    • Reporting cohorts for each indicator
    • Eligible Training Provider data element definitions (ETA-9171) – Title I only
    • Effectiveness in Serving Employers specifications
  • DOL Reporting Requirements (OMB No. 1205-0521)
    • Participant Individual Record Layout (PIRL) for ALL data elements to be reported to DOL (ETA-9172)
    • Quarterly Report template (ETA-9173)
    • Pay-for-Performance Report template (ETA-9174)
  • RSA Reporting Requirements
    • RSA-911 Case Service Report (OMB No. 1820-0508)
  • AEFLA Reporting Requirements
    • WIOA Annual Statewide Performance Report template
    • AEFLA NRS Reporting Tables (OMB No. 1830-0027) – includes AEFLA tables, Narrative Report, Financial Report, and Data Quality Checklist
    • Reports are available at:
      • ETA Performance Reporting (Department of Labor)
      • National Reporting System (Department of Education, OCTAE)

Primary Indicators of Performance

• Employment Rate 2nd Quarter after Exit (Education/Employment for youth)
• Employment Rate 4th Quarter after Exit (Education/Employment for youth)
• Median Earnings in the 2^nd Quarter after Exit
• Credential Attainment Rate
• 5 Types of Measurable Skills Gains
  • Secondary diploma/equivalent
  • Secondary of post-secondary transcript
  • Educational funding level gain
  • Progress toward milestones
  • Passing technical/occupational knowledge based exam
• Effectiveness in Serving Employers (states choose 2)
  • Retention with the same employer in the 2nd and 4th quarters after exit
  • Employer Penetration Rate
  • Repeat Business Customer Rate

PART 2

State and Grantee Performance Reporting

• Required Reports
  • WIOA State Annual Performance Report
  • WIOA Local Area Performance Report (Title I programs)
  • Submission of individual records (PIRL for Titles I and III; RSA-911 for Title IV); submission of NRS aggregate tables for Title II
  • NRS data quality checklist for Title II
  • Eligible Training Provider Reports (Title I programs)
  • DOL Narrative Report; Title II Narrative Report
• Reporting Timeframes
  • Quarterly reports are due 45 days after the end of the quarter
  • Annual reports are due October 15
  • The annual and quarterly report templates can be found at ETA Performance Reporting
• Data Availability
  • Program Year 2017 is the first year of full WIOA data
• Workforce Integrated Performance System (DOL)
  • Will allow states/grantees to submit an individual record file OR support case management systems
  • Uniform quarterly/annual reports will be automatically generated
• DOL-Only PIRL
  • • The Joint PIRL (ETA 9170) contains 76 data elements common to ED and DOL WIOA core programs
    • States will NOT submit individual records using the Joint PIRL (ETA-9170)
  • States will collect and report data as required by the DOL specific PIRL ETA-9172 (DOL-only PIRL)
• RSA Data Reporting
• RSA-911
  • States will collect and report data as required by the RSA-911 (OMB No. 1820-0508)
    • The RSA-911 contains 393 data elements, including the common elements found in the Joint PIRL.
• AEFLA-NRS
  • The AEFLA-only NRS reporting tables (OMB No. 1830-0027) collect aggregate data and contain common data elements found in the Joint PIRL.
• Period of Participation
  • Date of Program Entry (PIRL element 900), tracks the Date of Program Entry by requiring the initial service delivery date.
• Negotiations – WIOA requires 4 elements to be considered during performance level negotiations
  • How the levels involved compare with the adjusted levels of performance established for other states
  • An objective statistical adjustment model
  • The extent to which the levels involved promote continuous improvement
  • The extent to which the levels involved will assist the state in meeting goals established in accordance with the Government Performance and Results Act
• Statistical Adjustment Model
  • The Departments have developed a fixed effect model to estimate State level performance outcomes.
  • A summary of the model is in Attachment II of TEGL 26-15 

• Sanctions
  • Financial sanctions based on performance failure will be applied to states if, for 2 consecutive years, the state fails to meet:
    • 90 percent of the overall State program score for the same core program;
    • 90 percent of the overall State indicator score for the same primary indicator; or
    • 50 percent of the same indicator score for the same program. 

• Failure to report the WIOA State annual report and/or state ETP report may also lead to financial sanction
• Determination of sanctions will be “phased in,” based on data availability

• Performance Guidance Review

RESOURCES

• Employment and Training Administration
  • For questions regarding performance reporting, contact the Office of Policy Development and Research at ETAperforms@dol.gov
  • The Performance and Results Web Site will assist you in understanding how performance is measured, reported, and evaluated at ETA.
  • The WIOA Resource Page provides information and resources for States, local areas, non-profits and other grantees, and other stakeholders to assist with implementation of the Act.

• Office of Career, Technical, and Adult Education
  • For questions related to WIOA implementation, email AskAEFLA@ed.gov
  • OCTAE's WIOA webpage has information on: announcements; laws and guidance; information collection requests; state plan resources; resources, technical assistance and events; and WIOA partners. 

• Rehabilitation Services Administration
  • Each state has a state liaison that can answer questions about the Rehabilitation Act and WIOA.