WIOA Wednesday: Performance Accountability, Parts 1 & 2

This two-part webinar provides stakeholders with a better understanding of the performance accountability provisions in section 116 of the Workforce Innovation and Opportunity Act (WIOA) and the accompanying regulation.

Luke Murren
Karen Staha
Cheryl Keenan
Melinda Kaufman
Cesar Acevedo
Jay LeMaster
Author(s) Organizational Affiliation
U.S. Department of Labor, Employment and Training Administration, Office of Policy Development and Research
U.S. Department of Education, Office of the Under Secretary, Office of Career, Technical, and Adult Education
U.S. Department of Education, Office of the Secretary, Office of Special Education and Rehabilitative Services
Publication Year
Resource Type
Informational Material

This two-part webinar provides stakeholders with a better understanding of the performance accountability provisions in section 116 of the Workforce Innovation and Opportunity Act (WIOA) and the accompanying regulation. Part 1 reviewed WIOA's performance accountability reporting requirements. Part 2 reviewed state and grantee performance reporting. The presentation (PowerPoint) is available as well as transcripts for Part 1 and Part 2 (MS Word). An outline of both webinars are provided below.


WIOA Vision

  • The workforce system will be characterized by three critical hallmarks of excellence:
    • The needs of business and workers drive workforce solutions;
    • One-Stop Centers (or American Job Centers) provide excellent customer service to jobseekers and employers and focus on continuous improvement; and
    • The workforce system supports strong regional economies and plays an active role in community and workforce development.
  • Across the system, continuous improvement is supported through evaluation, accountability, identification of best practices, and data driven decision making.

Themes of WIOA

  • Career Pathways
  • Employer engagement
  • Work-based learning
  • Sector strategies
  • Partnerships
  • Integrated Service Delivery
  • Data Systems
  • Performance measurement

Performance Accountability Provisions and Reporting Requirements 

Primary Indicators of Performance

  • Employment Rate 2nd Quarter after Exit (Education/Employment for youth)
  • Employment Rate 4th Quarter after Exit (Education/Employment for youth)
  • Median Earnings in the 2nd Quarter after Exit
  • Credential Attainment Rate
  • 5 Types of Measurable Skills Gains
    • Secondary diploma/equivalent
    • Secondary of post-secondary transcript
    • Educational funding level gain
    • Progress toward milestones
    • Passing technical/occupational knowledge based exam
  • Effectiveness in Serving Employers (states choose 2)
    • Retention with the same employer in the 2nd and 4th quarters after exit
    • Employer Penetration Rate
    • Repeat Business Customer Rate


State and Grantee Performance Reporting

  • Required Reports
  • Reporting Timeframes
    • Quarterly reports are due 45 days after the end of the quarter
    • Annual reports are due October 15
    • The annual and quarterly report templates can be found at ETA Performance Reporting
  • Data Availability
    • Program Year 2017 is the first year of full WIOA data
  • Workforce Integrated Performance System (DOL)
    • Will allow states/grantees to submit an individual record file OR support case management systems
    • Uniform quarterly/annual reports will be automatically generated
  • DOL-Only PIRL
    • States will collect and report data as required by the DOL specific PIRL ETA-9172 (DOL-only PIRL)
  • RSA Data Reporting
  • RSA-911
    • States will collect and report data as required by the RSA-911 (OMB No. 1820-0508)
      • The RSA-911 contains 393 data elements, including the common elements found in the Joint PIRL.
  • Period of Participation
    • Date of Program Entry (PIRL element 900), tracks the Date of Program Entry by requiring the initial service delivery date.
  • Negotiations – WIOA requires 4 elements to be considered during performance level negotiations
    • How the levels involved compare with the adjusted levels of performance established for other states
    • An objective statistical adjustment model
    • The extent to which the levels involved promote continuous improvement
    • The extent to which the levels involved will assist the state in meeting goals established in accordance with the Government Performance and Results Act
  • Statistical Adjustment Model
    • The Departments have developed a fixed effect model to estimate State level performance outcomes.
    • A summary of the model is in Attachment II of TEGL 26-15 
  • Sanctions
    • Financial sanctions based on performance failure will be applied to states if, for 2 consecutive years, the state fails to meet:
      • 90 percent of the overall State program score for the same core program;
      • 90 percent of the overall State indicator score for the same primary indicator; or
      • 50 percent of the same indicator score for the same program. 
  • Failure to report the WIOA State annual report and/or state ETP report may also lead to financial sanction
  • Determination of sanctions will be “phased in,” based on data availability
  • Performance Guidance Review


Benefits and Uses

This two-part webinar provides state staff with information on WIOA's performance reporting requirements. Required reports are identified and links provided to downloadable templates. The presenters provide insight into the reporting requirements that will help in report preparation. Users can watch the webinar recording or use the accompanying presentation and transcript to find information quickly.

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