Education Criteria for Performance Excellence 2009-2010
The Baldrige Criteria for Performance Excellence provide a systems perspective for understanding performance management.
The Criteria "reflect validated, leading-edge management practices against which an organization can measure itself. With their acceptance nationally and internationally as the model for performance excellence, the Criteria represent a common language for communication among organizations for sharing best practices. The Criteria are also the basis for the Malcolm Baldrige National Quality Award process. "
An accompanying resource:
2015-2016 Baldrige Performance Excellence Framework (Education)
http://www.nist.gov/baldrige/publications/upload/2015_2016_Category_and_Item_Commentary_ED.pdf
Yes - AE staff who plan to use the Baldrige approach should be trained by certified Baldrige experts (examples include AE supervisors being trained in TN)
The value of this resource lies in providing the adult education field with a taste of what the Baldrige phenomenon is about including a description of the seven criteria for educational excellence and a detailed assessment tool for program evaluation. One of the benefits of this resource, as stated by the authors, is to create a common language and framework for the business and education sectors to foster cross-sector cooperation and the sharing of best practices. Since this is a complex procedure and one that requires a possibly unfamiliar role for program leaders, targeted training or coaching from a more experienced colleague would be advisable.
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