Technology -Based Coaching in Adult Education Toolkit

The TBCAE Toolkit was developed to assist adult education program administrators, program  staff, and state staff in planning and implementing text messaging that supports adult education learners’ program participation and attainment of education outcomes.

Author(s)
Judith A. Alamprese
I-Fang Cheng
Author(s) Organizational Affiliation
Abt Associates
Publication Year
2021
Resource Type
Informational Material
Number of Pages
55
Abstract

The TBCAE Toolkit is designed to assist adult education program administrators, program staff, and state staff in planning and implementing text messaging that supports adult education learners’ program participation and attainment of education outcomes. The information in the TBCAE Toolkit  is based on prior research on the use of text messaging with adult learners and lessons from the TBCAE project’s implementation of individualized and personalized text messaging with more than 400 adult education learners from 10 adult education programs in four states.   

Benefits and Uses

The TBCAE Toolkit is beneficial to adult education staff because it provides: (1) a process for integrating text messaging into adult education programs’ services to support learners’ persistence and development of knowledge and skills, and (2) tools to plan the intentional use of individualized and personalized text messaging as proactive communication with learners that anticipates and addresses challenges that they may encounter. The toolkit comprises five sections:

  • Introduction to Toolkit and Overview of TBCAE Project: Overview of the TBCAE project approach and implementation and an overview of the tools, checklists, forms, and resources referenced in the Toolkit.
  • Planning Text Messaging in Adult Education Programs: Descriptions of the steps staff can take in planning the use of text messaging with adult education learners.
  • Implementing Text Messaging in Adult Education Programs: Information to help adult education staff implement and track activities in using text messaging.
  • Adult Education State Leadership Support for the Use of Text Messaging: Suggestions for state staff on how to support adult education program staff in using text messaging.
Required Training

No prior training required.

Resource Notice

This site includes links to information created by other public and private organizations. These links are provided for the user’s convenience. The U.S. Department of Education does not control or guarantee the accuracy, relevance, timeliness, or completeness of this non-ED information. The inclusion of these links is not intended to reflect their importance, nor is it intended to endorse views expressed, or products or services offered, on these non-ED sites.

Please note that privacy policies on non-ED sites may differ from ED’s privacy policy. When you visit lincs.ed.gov, no personal information is collected unless you choose to provide that information to us. We do not give, share, sell, or transfer any personal information to a third party. We recommend that you read the privacy policy of non-ED websites that you visit. We invite you to read our privacy policy.