Supportive Services in Job Training and Education: A Research Review

This literatue review and analysis reports on the importance, effectiveness, and availability of support services for participants in job training programs in the United States.

Cynthia Hess, Ph.D.
Yana Mayayeva
Lindsey Reichlin
Mala Thakur
Author(s) Organizational Affiliation
Institute for Women's Policy Research
Publication Year
Resource Type
Informational Material
Key Words
Number of Pages
Product Type

This report presents findings from a review and analysis of literature on the importance, effectiveness, and availability of support services for participants in job training programs in the United States. It assesses current knowledge about these services by examining reports on training and education programs, as well as the literature on the importance of supportive services for low-income individuals in general. The report also examines the availability of supportive services in the workforce development system, funding sources for these services, and common barriers to employment and training—such as lack of access to child care, transportation, and stable housing—that these supports can address. The report was informed by interviews with 25 experts on workforce development and supportive services.

What the experts say

Supportive Services in Job Training and Education is highly relevant to adult education and is a helpful summary of technical reports and evaluations of the use and benefits of support services in the context of job training.

The report is easily readable, well organized and highly relevant to adult education. It would be useful not only as an introduction to the topic but also as the basis for study group discussion and the creation of testable hypotheses for future rigorous research. The report would be improved by emphasizing that the relationships between support services and outcomes for job training participants are correlational, with causality unknown. It is correctly stated that the relationships are associations but there is an implication of causality at certain points.

This resource is a must read for all adult educators. This resource is filled with valuable information on how to access funding, case studies of services and models available to ensure best practices for our instructors and program administrators.

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